2. Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to use Glow Elder Care as a caregiver, child, or account holder. Care recipients may be any adult, but must give informed consent to being monitored.

3. Your Account
You are responsible for keeping your login credentials confidential, providing accurate and current information, and all activity on your account. Notify us immediately at support@gloweldercare.com if you suspect unauthorized access.

4. Consent from Care Recipients
If you set up Glow Elder Care on behalf of a parent or other adult, you represent and warrant that you have obtained their informed consent to store their profile information; log check-in responses and mood status; track their phone battery and activity signals; and share their emergency contacts and medical profile with family members linked to their care. You may not use Glow Elder Care to monitor an adult without their knowledge and consent, except where legally permitted.

5. Subscriptions and Billing
Glow Elder Care offers free features and optional paid subscription tiers. Subscriptions are billed through the Apple App Store, Google Play Billing, or Stripe, depending on your platform. Subscriptions auto-renew unless cancelled at least 24 hours before renewal. Refunds are governed by the relevant store’s policy. Price changes will be communicated at least 30 days in advance.

6. Emergency Alerts — Important Disclaimer
Urgent alerts, SOS, and check-in features are best-effort delivery and depend on the parent’s device being powered on, connected to the internet, and having granted required permissions. Do not rely on Glow Elder Care as your sole emergency response system. In a life-threatening situation, call your local emergency number first: 911 in the US, 112 in the EU, or 108/112 in India.

7. Acceptable Use
You may not harass, stalk, or monitor any person without their consent; reverse-engineer or probe the App’s source code or infrastructure; upload illegal, harmful, defamatory, or rights-violating content; transmit malware, spam, or phishing content; circumvent access controls; access another family’s data; or use the App to provide diagnostic or medical services to third parties. We may suspend or terminate accounts that violate these rules.

8. Intellectual Property
Glow Elder Care, its logo, and all app content excluding user-generated content are protected by copyright and trademark law. You retain ownership of the content you upload, and grant us a limited license to store and display it within the App for your family’s use.

9. Third-Party Services
Glow Elder Care integrates with services including Google Play Billing, Apple, MongoDB Atlas, Firebase, Expo, and RevenueCat. Your use of those services is governed by their own terms and privacy policies.

10. Termination
You may delete your account at any time through Family → Settings → Delete my account or by emailing support@gloweldercare.com. We may suspend or terminate your account for violations of these Terms, with reasonable notice unless the violation is severe or immediate action is legally required. Data deletion is governed by the Privacy Policy.

11. Disclaimers and Limitation of Liability
The App is provided “as is” and “as available” without warranties of any kind. To the maximum extent permitted by law, Glow Elder Care will not be liable for indirect, incidental, special, consequential, or punitive damages, or losses of profits, data, or goodwill. Our total liability will not exceed the amount you paid us in the 12 months preceding the claim, or USD $100 if you paid nothing.

12. Indemnification
You agree to indemnify and hold harmless Glow Elder Care, its affiliates, and their officers, directors, and employees from claims, damages, or expenses arising from your violation of these Terms or misuse of the App.

13. Governing Law and Dispute Resolution
These Terms are governed by the laws of India. Any dispute will be resolved in the courts of Bengaluru, Karnataka, India, unless consumer protection laws grant you the right to sue in your home country.

14. Changes and Contact
We may update these Terms from time to time. Material changes will be announced by in-app notice or email at least 14 days before taking effect. Continued use after that period constitutes acceptance. For questions, email support@gloweldercare.com or visit www.gloweldercare.com. Thank you for trusting Glow Elder Care to help you care for the people you love.